FREQUENTLY ASKED QUESTIONS.

  • How do I qualify?

    In order to qualify under our Diplomatic Programme, you should furnish us with a diplomatic passport or service pass from a recognised international organisation and you should be accredited by the host nation for a mission of at least one year.

  • Which price am I entitled to if I qualify for the Diplomatic Programme?

    BMW Diplomatic Programme is based on a ‘one price world-wide policy’. This allows you to buy the same vehicle at a standardised price wherever you are posted.

  • How many cars am I entitled to buy under the BMW Diplomatic Programme?

    Each holder of a diplomatic passport or service pass who is accredited by the host nation is entitled to buy one BMW and MINI vehicle car per year under the Diplomatic Programme.

  • Can members of my family take advantage of the scheme?

    All members of your family who enjoy diplomatic status are entitled to purchase a vehicle under the Diplomatic Programme provided they are also accredited by the host nation.

  • What is the production and delivery time?

    As your vehicle will be tailor made to your requirements and specifications please allow four to five months for delivery time. This may also vary depending on the model and transportation time. However, it’s possible that we’ll be able to locate the right car for you locally which will speed up the delivery time.

  • How will the car be shipped to me?

    The BMW network worldwide will deliver your vehicle to your selected dealer at your request. In the rare circumstance that your vehicle can only be delivered to the port nearest to your location our designated clearing agents will gladly assist you.

  • Can I take delivery of my car at BMW AG in Munich?

    We can also make arrangements for your new vehicle to be registered with export plates so we can hand it over to you directly at our delivery centre in Munich.

  • Would I enjoy tax-free status?

    The Diplomatic Programme entitles those who are eligible to enjoy special conditions and discounts. However, as far as your tax-free status is concerned, your protocol Department within your Mission or Organisation will be able to provide you with this information. Your tax status is not connected to our programme.

  • What are the terms of payment?

    We will require an initial deposit of 10% of the value of the vehicle and the final balance payment will then be due prior to delivery or shipping.

  • How can I be sure that my vehicle will be compliant with all rules and regulations of its ultimate destination?

    It’s important that you specify the country for which the car is finally destined as well as where you are currently posted. This information is necessary in order for us to ensure that your BMW configuration is compliant with all the necessary rules and regulations of its first and ultimate destinations.

  • What documents are needed?

    In order for us to process your order, we require that you furnish us with a certified copy of your diplomatic or service passport (all relevant pages). A signed BMW AG Order Form including all details and options for your chosen vehicle. A filled-in and stamped copy of our form ‘Certification of Status’ by your mission or organisation.

  • Can I avoid the EC 19% deposit?

    The EC deposit can only be avoided when invoicing to a non-EU destination. Within Germany, VAT is always payable and may be claimed back from the tax authorities. For destinations in the EU (outside Germany) an EC deposit applies which you pay upfront, but which is refunded through BMW upon the presentation of either the foreign registration or a certification of export.

  • Can I finance the car?

    In selected countries, it is possible to finance a car under the Diplomatic Programme. An individual credit application would be required.

  • What are the technical options and vehicle details?

    Our subsidiary, dealer, importer or our specialist Diplomatic Sales team is at hand to answer any enquiries that you might have with respect to technical options and details.